eCommerce Policy
Terms & Conditions
These terms and conditions apply to the Platinum Jewelry website located at platinumjewelry.com (“the Site”). Please read these terms and conditions (the “Terms and Conditions”) carefully. BY USING THE SITE, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.
From Chris Correia
At Chris Correia, we make every attempt to ensure that our online catalog is as accurate and complete as possible. In order to give you the opportunity to view our products in great detail, some products may appear larger or smaller than their actual size in our photographs; and since every computer monitor is set differently, color and size may vary slightly.
Our objective is to provide you with as much information and detail about your prospective purchase as possible so that you can see the beauty and shape of a particular item.
What is the Return and Exchange Policy?
Returns
We want you to be completely happy with your purchase. Chris Correia offers returns on online stock orders received within 15 days of receipt. To return an item it must be unused, undamaged and within its original packaging. Return items will be checked by Chris Correia to confirm that they have been returned unworn and in the same condition as they were sent. Following this, your payment will be refunded back to your original payment method. Chris Correia reserves the right to refuse any returns. Chris Correia cannot accept returns or cancellations of special orders, sized or engraved items or items which show signs of wear.
If you are unhappy with the item or it arrives in damaged condition, please email us at [email protected] or call 212-695-4711.
Exchanges
Within 15 days of receipt, a stock order item in unused, unaltered and saleable condition with its original packaging may be exchanged for another. If the newly selected item is at a lower price than the item being exchanged, Chris Correia will issue a refund.
If the newly selected item is at a higher price than the item being exchanged, the difference will be charged. Chris Correia cannot accept exchanges of special orders, sized or engraved items or items which show signs of wear.
All credits will be issued to the original credit used for the transaction.
What is the Shipping Information?
Chris Correia online deliveries require the signature of an adult over the age of 18 upon delivery. To ensure the secure delivery of your order, Chris Correia does not ship orders to P.O. Boxes and APO/FPO addresses. Chris Correia accepts online orders for shipment to addresses in the continental United States, Alaska and Hawaii. We do not ship overseas.
FedEx Second Day Delivery or USPS Priority– Complimentary Shipping and Handling (Domestic Only)
Please note that orders placed on Friday, Saturday, or Sunday will be processed on Monday and should arrive within 3-5 business days from ship date. Saturday, Sunday or holiday delivery is not available. A signature will be required for all shipments at the time of delivery.
Stock Orders placed on Monday, Tuesday, Wednesday & Thursday will be shipped within 24 hours when possible.
All items marked “Made to Order” will ship within approximately 4 to 6 weeks, depending on specifics of order and time of year.
Please note shipments to Alaska, and Hawaii may take additional time.
Sales tax will be charged as required by state and local tax laws.
Terms and Conditions Govern Use of Site
These Terms and Conditions govern your use of, and any purchase from, the Platinum Jewelry Site, and constitute an agreement between you and Platinum Jewelry. Platinum Jewelry reserves the right to change or modify any of these Terms and Conditions or any policy or guideline of the Site at any time, and in its sole discretion. Any change or modification will be effective immediately upon posting of the revisions on the Site. Your continued use of the Site following the posting of its changes or modifications will constitute your acceptance of such changes or modifications. Therefore, you should frequently review these Terms and Conditions and any other applicable policies from time-to-time to understand the terms and conditions that apply to your use of the Site. If you do not agree to the amended terms, you must stop using the Site.
Product Availability and Pricing
If you’re interested in a piece of jewelry that is currently on back order, call us and we can tell you when the item will be back in stock. Sometimes with the volume of orders we receive, an item may go out of stock before we are able to post a notification on the Site. If this happens, we will contact you directly to discuss possible options.
Data, including prices, might be inaccurately displayed on our Site due to system or typographical errors. While we make every attempt to avoid these errors, they may occur. We reserve the right to correct any and all errors when they do occur, and we do not honor inaccurate or erroneous prices. If a product’s listed price is lower than its actual price, we will, at our discretion, either contact you for instructions before shipping the product or cancel the order and notify you of such cancellation. If the order has been shipped, you agree to either return the product or pay the difference between the actual and charged prices. Our prices are also subject to change without notice. We apologize for any inconvenience that this may cause.
If you have any questions, please do not hesitate to contact us at: [email protected] or call 212-695-4711.
We do not negotiate prices on our products and all our prices are final.
Comparison Purchasing
To keep our prices low, we do not allow comparison purchasing. Comparison purchasing is the act of buying several items with the intent of keeping the one you like best and returning the remainder. This causes undue restocking and inventory overhead and can be very costly. To confirm the quality of a jewelry item, please contact us at: [email protected] or call 212-695-4711 and we would be happy to help you make your choice.
Privacy Policy
Please refer to our Privacy Policy for information on how Platinum Jewelry collects, uses, and discloses personally identifiable information from its customers.
Third Party Content
Platinum Jewelry may provide links to Web pages and content of third parties (“Third Party Content”) as a service to those interested in this information. Platinum Jewelry does not monitor or have any control over any Third-Party Content or third-party Sites. Platinum Jewelry does not endorse any Third-Party Content and can make no guarantee as to its accuracy or completeness. Platinum Jewelry does not represent or warrant the accuracy of any information contained therein and undertakes no responsibility to update or review any Third-Party Content. Users use these links and Third-Party Content contained therein at their own risk.
Advertisements and Promotions
Platinum Jewelry may run advertisements and promotions from third parties on our Site. Your business dealings or correspondence with, or participation in promotions of, advertisers other than Platinum Jewelry, and any terms, conditions, warranties, or representations associated with such dealings, are solely between you and such third party. Platinum Jewelry is not responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such non-Platinum Jewelry advertisers on our Site.
Indemnification
You agree to defend, indemnify and hold harmless Platinum Jewelry, its independent contractors, service providers and consultants, and their respective directors, employees and agents, from and against any claims, damages, costs, liabilities, and expenses (including, but not limited to, reasonable attorneys’ fees) arising out of or related to any Content you post, store or otherwise transmit on or through our Site or your use of or inability to use our Site, including without limitation any actual or threatened suit, demand or claim made against Platinum Jewelry and/or its independent contractors, service providers, employees, directors or consultants, arising out of or relating to the Content, your conduct, your violation of these Terms and Conditions or your violation of the rights of any third party.
Disclaimer of Warranty
EXCEPT AS EXPRESSLY PROVIDED TO THE CONTRARY IN A WRITING BY PLATINUM JEWELRY, THIS SITE, THE CONTENT CONTAINED THEREIN, AND THE PRODUCTS AND SERVICES PROVIDED ON OR IN CONNECTION THEREWITH (THE “PRODUCTS AND SERVICES”) ARE PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. PLATINUM JEWELRY DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT AS TO THE INFORMATION, CONTENT, AND MATERIALS IN OUR SITE. PLATINUM JEWELRY DOES NOT REPRESENT OR WARRANT THAT MATERIALS IN OUR SITE OR THE SERVICES ARE ACCURATE, COMPLETE, RELIABLE, CURRENT OR ERROR-FREE. PLATINUM JEWELRY DOES NOT REPRESENT OR WARRANT THAT OUR SITE OR ITS SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
Limitation of Liability
IN NO EVENT SHALL PLATINUM JEWELRY, ITS DIRECTORS, MEMBERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY DIRECT, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, OR ANY OTHER DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOSS OF USE, LOSS OF PROFITS, OR LOSS OF DATA, WHETHER IN AN ACTION IN CONTRACT, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE) OR OTHERWISE, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF OUR SITE, THE PRODUCTS AND SERVICES, OR THE CONTENT CONTAINED IN OR ACCESSED THROUGH OUR SITE, INCLUDING WITHOUT LIMITATION ANY DAMAGES CASED BY OR RESULTING FROM RELIANCE BY USER ON ANY INFORMATION OBTAINED FROM PLATINUM JEWELRY, OR THAT RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES OR EMAIL, ERRORS, DEFECTS, VIRUSES, DELAYS IN OPERATION OR TRANSMISSION OR ANY FAILURE OF PERFORMANCE, WHETHER OR NOT RESULTING FROM ACTS OF GOD, COMMUNICATIONS FAILURE, THEFT, DESTRUCTION OR UNAUTHORIZED ACCESS TO PLATINUM JEWELRY’S RECORDS, PROGRAMS OR SERVICES.
Applicable Law and Venue
These Terms and Conditions and your use of this site will be governed by and construed in accordance with the laws of the State of New York, applicable to agreements made and to be entirely performed within the State of New York, without resort to its conflict of law provisions. You agree that any action at law or in equity arising out of or relating to these Terms and Conditions shall be filed only in the state and federal courts located in New York County, New York and you hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction of such courts over any suit, action or proceeding arising out of your use of this site, any purchase from this site, or these Terms and Conditions.
Modification and Notice
You agree that Platinum Jewelry may modify these Terms and Conditions and any other policies on our Site at any time and that posting the modified Terms and Conditions or policies on our Site will constitute sufficient notice of such modification.
Termination
Notwithstanding any of these Terms and Conditions, Platinum Jewelry reserves the right, without notice and in its sole discretion, to terminate your license to use this site, and to block or prevent future your access to and use of the Site.
Severability
If any provision of these Terms and Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions.
Questions & Contact Information
If you have any questions, please do not hesitate to contact us at: [email protected] or call 212-695-4711.
Terms and Conditions updated on 1 October 2020.
